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Return and Refund Policy

📘 RED WHITE & GREEN — REFUND & RETURN POLICY

Effective Date: 08/08/2026

1. Overview

This Refund & Return Policy explains how Red White & Green (“RWG,” “we,” “our,” “us”) handles refunds, returns, cancellations, and exchanges for products, digital content, and services offered through our website.

By purchasing from RWG, you agree to the terms outlined below.

2. Physical Merchandise (Apparel, Accessories, Printed Items)

A. Returns

We accept returns on eligible physical merchandise within 30 days of delivery if the item is:

  • Unused
  • Unworn
  • Unwashed
  • In original condition
  • In original packaging

B. Non‑Returnable Items

For safety, hygiene, and customization reasons, the following items cannot be returned:

  • Custom‑printed apparel
  • Limited‑edition RWG merchandise
  • Clearance or final‑sale items
  • Damaged items caused by misuse

C. Exchanges

If you need a different size or replacement, we offer exchanges when inventory is available. If not, we will issue store credit.

D. Return Shipping

Return shipping costs are the responsibility of the customer unless:

  • The item arrived damaged
  • The wrong item was shipped
  • A manufacturing defect is confirmed

3. Digital Products (Downloads, Graphics, LUTs, Branding Packs)

Due to the nature of digital goods, all digital product sales are final.
This includes:

  • LUT packs
  • Graphic packs
  • Branding assets
  • Digital templates
  • Downloadable media

Once delivered or downloaded, digital items cannot be returned, refunded, or exchanged.

If you experience a technical issue accessing your digital purchase, contact us and we will assist with re‑delivery.

4. Services (Podcast Bookings, Media Production, Sponsorship Packages)

A. Podcast Guest Bookings

Podcast guest appearances are non‑refundable once scheduled.
If you need to reschedule, contact us at least 48 hours before your recording time.

B. Sponsorship Packages

Sponsorship purchases are non‑refundable once:

  • Creative assets have been submitted
  • Recording has begun
  • Promotion has been published

C. Studio or Production Services

Refunds for production services are handled case‑by‑case.
If RWG has already begun work, partial refunds may be issued at RWG’s discretion.

5. Damaged or Incorrect Items

If your order arrives damaged or incorrect, notify us within 7 days of delivery with:

  • Order number
  • Photos of the issue
  • Description of the problem

We will replace the item or issue a refund at no cost to you.

6. Refund Processing

Approved refunds are issued to the original payment method within 5–10 business days, depending on your bank or payment provider.

Store credit may be issued for certain cases where refunds are not applicable.

7. Order Cancellations

Orders for physical merchandise may be canceled within 12 hours of purchase if they have not yet entered production or shipping.

Digital products, sponsorships, and services cannot be canceled once purchased.

8. Contact Information

For refund or return questions, contact:
Red White & Green — Support Team
Email: Nathan@RedWhiteandGreen.us
Location: Sauk Centre, Minnesota

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